Long Term Care Ombudsman

Our Long Term Care Ombudsman Program advocates for rights, dignity and independence for nursing home residents.

We serve people living in nursing homes, personal care homes, assisted living facilities, and family care homes. Our staff and volunteers visit about 1,700 frail and elderly people living in our local nursing homes at least quarterly. Many of these people have no one else to visit or check on them. We inform people and families about resident’s rights. We advocate for quality care and work to resolve problems. We provide a voice for those who otherwise would have none.

Our long term care Ombudsman provide high quality assistance to our clients with the following goals in mind:

 

IDENTIFYING, INVESTIGATING AND RESOLVING COMPLAINTS 


PROVIDING INFORMATION TO RESIDENTS ABOUT LONG TERM CARE SERVICES


REPRESENTING THE INTEREST OF RESIDENTS 

Representing the interest of residents before governmental agencies and seeking administrative, legal and other remedies to protect residents


EDUCATING AND INFORMING THE GENERAL PUBLIC ABOUT LONG TERM CARE ISSUES 


PROVIDING TECHNICAL SUPPORT TO DEVELOP RESIDENT AND FAMILY COUNCILS

Providing technical support to develop resident and family councils that protect the wellbeing and rights of residents


ADVOCATING FOR CHANGES TO IMPROVE RESIDENTS' QUALITY OF LIFE & CARE

 
 

Our Long-Term Care Ombudsman:

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Waynanne Caudill

 

For the counties of Bath, Menifee, Montgomery, Morgan, & Rowan
Call Waynanne Caudill- 606-755-0006

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Amanda Hamilton

 

For the counties of Boyd, Carter, Elliott, Greenup, & Lawrence
Call Amanda Hamilton – 606-780-2258

Need Legal Help

Legal aid protects the rights of people living at or near poverty with legal problems such as:  housing, consumer, family and public benefits. We ensure access to justice for all people, including veterans, the elderly, those who are disabled and victims of domestic violence. You can call us to apply for assistance Monday through Thursday 10:00 a.m. – 3:00 p.m. or Friday 10:00 a.m. - 1:00 p.m. Calls are answered in the order they are received. You may also apply online by clicking "Apply For Help" below. 

 

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