Legal Aid of the Bluegrass (LABG) has welcomed several new employees to our ranks. With recent changes to our organizational structure and intake system, our newest team members will help us better meet the demand for legal aid services throughout our entire service area.
Our State Health insurance Program (SHIP) welcomed C.J. Butcher and Jessica Fitch as Public Benefits Paralegals. Butcher and Fitch join the SHIP team in their mission to help individuals make informed decisions about the programs that affect their quality of life, such as Medicare, Medicaid, Social Security, Medigap insurance and other benefit programs. The SHIP program recently added Rowan, Menifee, Montgomery, Morgan, and Bath counties to their service region.
Over the past 4 months, LABG has worked to improve our intake system by offering live hours Monday-Thursday 10:00am-2:00pm in lieu of a callback system. On average, we receive over 10,000 calls for service each year. This live intake system allows us to quickly screen potential clients for eligibility of our services and offer immediate legal advice when appropriate. Angela Malone joins our team as an intake paralegal. She is one of three screeners who take live calls during designated times and determine if callers are eligible for civil legal help through LABG. We welcome her as she takes on this important and challenging position.
Four new attorneys join LABG throughout our entire service area. They include: Leigha Crout who joins our Housing and Special Populations units and is located in our Lexington Office. Kathleen Keating will be practicing in our Housing and Economic Stability units from our Morehead office. Madison Marcus will specialize in our Family and Special Populations unit also in Morehead. Last but not least, Kierston Rosen joins our Family, Housing, and Economic Stability units from our Ashland office.
We are so fortunate that we were able to grow our team and look forward to the meaningful work they will do for Kentucky’s vulnerable.